Top Quality turned to the Delaware Manufacturing Extension Partnership (DEMEP) for help in streamlining its operations. Accredited by the National Institute for Standards and Technology, the non-profit organization’s mission is to substantially improve the quality, productivity and profitability of Delaware manufacturers by identifying, transferring and implementing best practices.

At RoboCamp, 13 to 15-year-old students work with engineering instructors to assemble, design and program voice and motion activated security control robots.

“I’d rather see more money spent on the front end and have production go smoothly without any defective parts. Training from DEMEP helped improve our efficiency and improve our quality. We’ve shipped more than 3.5 million parts to Nissan since September 2006, and we’ve had no rejects.”
— Ken Orr, Atlantis president

“By DEMEP teaching Lean manufacturing, employees could see that they could do things differently. They are not chasing the flavor or the month or the latest business fad.”
— David M. Harman, Manager, Continuous Improvement

“DEMEP’s assistance has made us more organized and achieving ISO certification has opened doors for us. Potential contractors take a second look at us now. Next, we are going to implement Lean Manufacturing.”
— Cathy Field Lloyd, President & CEO