5S Visual Workplace and Organization

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
February 25, 2020
March 11, 2020
April 2, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

5S methodology’s main focus is make waste visible and eliminate it. 5S, a system of visual cues that helps reduce waste and achieve more consistent operational results through maintaining an orderly workplace, has been widely used in all sorts of organizations, from manufacturing to health care and from military to financial institutions.

5S stands for Sort, Set in Order, Shine, Standardize, Sustain. In building the House of Lean, 5S is a foundational step which plays a major role in solidifying and stabilizing the foundation making possible the implementation of other lean techniques and tools: Standardized work cannot be achieved without good 5S, Just in Time becomes deficient if 5S is done poorly, the whole lean culture cannot be absorbed without the 5S mentality.

This workshop has been designed to introduce you to the 5S methodology and help you learn basic implementation steps including evaluation and audit.

After attending this workshop, you will:

  • Understand how the 5S system will help you correctly apply the lean techniques through making waste visible and supporting standardized work requirements
  • Learn the purpose behind each step and the criteria to evaluate how well each “S” has been implemented
  • Get a structured format to start using this technique right away in your organization in order to create a pathway for lean implementation
  • Be able to start the 5S practices and permeate that throughout the organization to make it part of your company culture

Who should attend: Managers, Shop Floor Personnel, Quality and Training Managers, Anyone with an interest in creating an organized, visual workplace

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Daily Lean

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
January 30, 2020
March 4, 2020
April 21, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Daily Lean is a look at behaviors and methods associated with sustaining and enabling the continuous improvement culture. After adopting lean tools, and completing successful, Kaizen and Kaikaku events, how do you avoid the pitfall of returning back to where you started?

Daily Lean will introduce key concepts to keeping the momentum and sustainability that many companies struggle to maintain. This seminar will not only look at the theory of sustainment but also review some practical hands on application and practical application tricks.

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Principles of Lean Manufacturing

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
March 24, 2020
April 30, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

This one-day workshop introduces participants to a systematic approach to eliminating waste. This workshop will help you assess the strengths and weaknesses of your enterprise and determine how to make it more streamlined. It will help to prepare and motivate participants to plan and implement initiatives that increase productivity and capacity in your operations.

The interactive workshop demonstrates the value of understanding and applying the tools and techniques of lean manufacturing. Participants work as a team and are lead through a Lean transformation that is accomplished over 3 production rounds. The first round of the simulation represents a traditional manufacturing environment. Participants learn about the different Lean Tools and techniques and then systematically apply them to the production simulation. Performance is measured after each production round. By the final round of the simulation, participants have created a Lean Manufacturing facility that produces to the Takt time or customer demand and includes a Pull/Kanban system.

Participants learn about the eight sources of waste. They will learn about and apply to the production simulation the key lean tools and techniques to eliminate waste such as: standardized work, 5S and visual controls, set-up reduction, batch size reduction, cellular design, point of use storage, quality at the source, pull systems, Total Productive Maintenance and Value Stream Mapping.

Who should attend: Plant Managers, Manufacturing Managers and Supervisors, Production Control, Operators, Logistics, Quality and Continuous Improvement Champions.

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Problem Solving

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
February 13, 2020
March 10, 2020
April 22, 2020

8:30 a.m. – 4:30 p.m. – Cost *$445
Delaware Technical Community College (Stanton Campus) – Newark, DE

In order to address problems, companies need to develop a sound methodology to solve problems by getting to the Root Cause and developing countermeasures that address the root cause. The DEMEP recommends root cause analysis/problem solving. This methodology based on the “Plan, Do, Check, Adjust” improvement cycle. It is widely used throughout Toyota and other World Class Organizations to develop learning across the organization, effectively solve problems at all levels of the organization, and present the information clearly and concisely.

In this training participants will learn

  • to develop and present the background of the problem and the business case
  • to Collect and Present relevant “current state data” and information to clearly state the problem using graphical and other visual techniques, (histograms, pareto diagrams, pie charts, process and value stream maps, …..)(“A problem well stated is a problem half solved.”)
  • to develop a goal or target of the state to be achieved once the problem has been addressed,
  • to analyze the data to understand the Root Cause(s) of the problem using simple analysis tools such as “Five Why’s”, Cause and Effect Diagrams, etc
  • to develop and test countermeasures to address the root cause, ensuring that all options are considered
  • to develop an Implementation Plan for the countermeasures
  • to develop a Follow-up plan to monitor and measure the effectiveness of the countermeasures, make adjustments and standardize once the goals and targets have been achieved and maintained.

Throughout the training, participants will learn to document each step in the process clearly and succinctly.

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Setup Reduction / Quick Changeover

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
April 28, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

An incredible amount of revenue is lost every day in Companies around the world, due to process change-over time. Increase flexibility by reducing setup times and improving production flow. Customer demands for unique products require additional changeovers on the shop floor. These added changeovers rob manufacturers of valuable capacity and market flexibility. Effective setup reduction programs can help increase flexibility while decreasing inventory and production costs. Companies, who partake in Set-Up Reduction, benefit in obtaining free revenue from their new processes that produce more products, with less Overhead. It is very common to reduce a process Change-Over time by 50% or more!

To help plan and implement a Setup Reduction program in your facility, this workshop will walk participants through the six-step setup reduction process pioneered by Dr. Shingeo Shingo in the Japanese automobile industry.

DEMEP’s Setup Reduction workshop can provide the tools needed to improve flexibility and meet market demands without investing in new equipment.

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Lean Six Sigma Green Belt Training

7 Contact Days:
February 20 & 21, March 12, 13 & 20 and April 16 & 17, 2020

8:30 a.m. – 4:30 p.m. – Cost $2,250
Delaware Technical Community College (Stanton Campus) – Newark, DE

This seven day workshop prepares Green Belts to guide a team through the process of identifying and solving a problem as well as implementing and sustaining the solution. The project strategy is built around the five phases of DMAIC (Define, Measure, Analyze, Improve, and Control) and introduces key lean six sigma tools as the project unfolds. This is a team-based approach designed to ensure that problems are clearly defined, root causes are identified and solutions are permanently installed.

Course Deliverables:

  • Understand the fundamentals of Lean Six Sigma process improvement
  • Apply the basic D – M – A – I – C improvement methodology
  • Learn to identify and reduce waste and defects in daily work
  • Recognize how to choose and apply the most frequently used tools
  • Develop and progress a personal improvement project during the course
  • Acquire project leadership and change management skills for improved team and stakeholder management

At the end of the training, each trainee or team of trainees will present the progress they have made on their project and review plans to complete the remaining steps. The trainees and instructors will discuss each project to broaden the experience of the class and strengthen the probability of the project’s success.

Who should attend?

  • Those interested in learning a pragmatic approach to improving work processes and outcomes
  • Individuals or teams that are involved in making improvements as part of their daily work
  • Individuals who would like to improve their knowledge and understanding of basic improvement tools
  • No statistical knowledge is required prior to attending the course

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Standard Work

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
February 11, 2020
March 25, 2020
April 23, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Standardized work is operations carried out with all tasks organized in the best known sequence and using the most effective combination of people, materials, methods, and machines. With standardized work, all work is highly specified as to content, sequence, timing and outcome. Standardized work is one of the most powerful but least used tools. It is the baseline for kaizen or continuous improvement.

Standardized work consists of three basic elements:

  • Takt time or the rate at which products or services must be made or delivered in a process to meet customer demand
  • The precise work sequence to be performed within the takt time or rate of demand
  • The standard inventory required to keep the process operating smoothly

The benefits of standardized work includes detailed documentation of the work to be performed, reductions on variability, easier training of new operators, improved quality, improved problem solving, and reductions in injuries.

The training will include:

  • The basic concept of standardized work
  • A hands-on simulation to demonstrate standardized work and its benefits
  • How to collect data and establish standardized work
  • How to use standard forms for developing standardized work
  • How to choose standardization techniques suitable for the working environment to ensure a consistent process with predictable results

Who Should Attend: Anyone who wants to develop an understanding of Engineered Standards and their role in enhancing productivity. This course is especially recommended to those who will participate on a standards development or implementation team.

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Value Stream Mapping

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
February 12, 2020
March 17, 2020
April 7, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Strengthen your business with an operations strategy that embraces lean principles. Every business needs an operating strategy to support its business plan, yet many manufacturers don’t have one. To develop an operating strategy, it helps to view all your products from a system perspective. This is best accomplished using a tool called Value Stream Mapping.

With Value Stream Mapping you can easily illustrate the movement of all information and materials used in your process. It helps identify waste throughout the entire system. It challenges and provides guidance to develop an improved strategy to meet the needs of customers.

This workshop teaches participants to use the Value Stream Mapping tool and see the value in their organization, identify waste and put in place a plan to minimize or eliminate it. This training session based on the book ‘Learning to See’ and developed by the Lean Enterprise Institute, walks participants through the Value Stream Mapping tool and the application of Lean Principles using a simple case study.

Participants will:
• Create a Current State Map using standard icons
• Learn about the eight wastes and some key Lean tools
• Create a Future State Map using standard icons
• Create an implementation plan to achieve the Future State

Who Should Attend: Plant Managers, Manufacturing Managers and Supervisors, Production Control, Logistics, Quality and Maintenance personnel who have an on-going responsibility for manufacturing performance and improvements.

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Excellence in Leadership Series

All classes will be held at: Delaware Technical Community College (Stanton Campus) – Newark, DE

The Delaware MEP has a core group of highly interactive workshops focused on helping your organizations current and future leadership succeed in today’s highly competitive market place. Based on needs identified by manufacturing clients over time, we have combined some of our proven training content delivered by top instructors to give your organization their best chance for success. This series is specifically tailored towards core leadership skillsets both at an interpersonal and team based level.

2020 Training Seminars

1 Team Building for Performance
8:30 a.m. – 4:30 p.m.
March 16
2 Communication/Conflict Resolution
8:00 a.m. – 12:00 p.m. / 12:30 p.m. – 4:30 p.m.
March 23
3 Problem Solving
8:30 a.m. – 4:30 p.m.
March 30
4 Project Execution/Change Management
8:00 a.m. – 12:00 p.m. / 12:30 p.m. – 4:30 p.m.
April 13
5 Decision Making/Customer Focus
8:00 a.m. – 12:00 p.m. / 12:30 p.m. – 4:30 p.m.
April 20
6 Innovation!/Managing Virtual Teams
8:00 a.m. – 12:00 p.m. / 12:30 p.m. – 4:30 p.m.
April 27
7 Metric Based Management
8:30 a.m. – 4:30 p.m.
May 4

Course Descriptions

Team Building for Performance (8 hrs) – Unleash the power of your teams. Understand how to build a productive team, what makes teamwork productive, how to appreciate your team and understand the requirements for success.

Communication (4 hrs) – Understand the difference between good and bad communication skills. Learn how to recognize both types in yourself and others. Practice using good skills in both written and verbal communication.

Conflict Resolution (4 hrs) – Learn how to identify when a conflict exists. Recognize the types of conflict and understand your own conflict resolution strategy and how to improve it. Learn how to manage conflict development.

Problem Solving (8 hrs) – Prepare yourself to utilize the Plan, DO, Check and Act (PDCA) process or problem solving. Learn effective tools and techniques associated with PDCA.

Project Execution (4 hrs) – Learn techniques for project management. During this seminar you will learn to define your work, build a plan, control execution and evaluate the performance. Discover the skills and resources necessary to effectively execute a project.

Change Management (4 hrs) – How do you respond to change? Understand the change process and dynamics and how to improve your change performance.

Decision Making (4 hrs) – Leaders need to understand when and how to make the correct business decisions. Tools can be used to address complexity, high risk and consequences as well as differences of opinions among the team. Specifically, risk analysis, decision matrix, decision trees and group decision processes will be demonstrated.

Customer Focus (4 hrs) – Orienting the organization toward the customer’s needs is important in every aspect of a successful business. Customer focused leaders are continually validating and mining new information on their customers strategies and business direction. This workshop will focus on how to leverage these strategies internally.

Innovation! (4 hrs) – If you’re not Innovating, your competition is and that could leave you in the dust.  Learn what Innovation means to you and your company and how to go about Innovating your business approach AND your product line.  Hear from a certified Innovation Engineering Black Belt how you can outperform and outpace the competition.

Managing Remote Teams (4 hrs) – Technology is changing our world and how we get work done. A company’s employees are no longer in the same building, town or even country, yet they still need to work, function and collaborate as a team. Learn techniques to manage your remote teams.

How to Lead with Metrics (8 hrs) – The workshop helps the participants how to identify what process and product measurements to make, how to collect and analyze the data and how to report results to enable effective action.

Pricing (Seminar Rates)

1 Team Building for Performance $395
2 Communication/Conflict Resolution $195/$215
3 Problem Solving $445
4 Project Execution/Change Management $215/$215
5 Decision Making/Customer Focus $195/$195
6 Innovation!/Managing Virtual Teams $195/$195
7 Metric Based Management $395
  Total $2855
  Complete Series (1/3% Off) $1900

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3RD Annual ExporTech™ Alumni Event

USMCA – How will it affect US Companies

April 9, 2020

9:00 am – 2:00 pm

Delaware Technical Community College
Stanton Campus, Conference Center



Join Delaware’s leading international business community in learning up to date information regarding the USMCA and how it will affect US Companies.

  • Representatives from the Canadian and Mexican Consulate and US Trade Promotion Coordinating Committee will be on hand to provide the most up to date information on how it will affect US companies.
  • Key differences between NAFTA and USMCA that US firms should understand.
  • What are the benefits of USMCA for U.S exporters?

Strategic Exporter Challenge

Participate in our annual strategic exporter challenge and meet the companies making a difference in Delaware. Each of the selected companies will present their global business initiatives and the audience will vote to find out who will receive the Strategic Exporter of the Year Award.


USMCA Implementation Panelists:

  • Tricia Van Orden, Deputy Director, Trade Promotion Coordinating Committee
  • Consulate of Canada
  • Consulate of Mexico

Trade Around the World in 2020:

Lunch Provided by Delaware Tech Culinary Arts Program

If interested in entering your company for the Strategic Exporter Challenge, please contact:
Jim Jones
Phone: (302) 283-3135

Register For This Event