Problem Solving

December 7, 2020

8:30 a.m. – 4:30 p.m. – Cost *$445
Virtual Delivery – Zoom link will be provided after registration

In order to address problems, companies need to develop a sound methodology to solve problems by getting to the Root Cause and developing countermeasures that address the root cause. The DEMEP recommends root cause analysis/problem solving a methodology based on the “Plan, Do, Check, Act” improvement cycle. It is widely used throughout Toyota and other World Class Organizations to develop standard processes across the organization, effectively solve problems at all levels of the organization, and present the information clearly and concisely.

In this training participants will learn:

  • to develop and present the background of the problem and the business case
  • to Collect and Present relevant “current state data” and information to clearly state the problem using graphical and other visual techniques, (histograms, pareto diagrams, pie charts, process and value stream maps, …..) (“A problem well stated is a problem half solved.”)
  • to develop a goal or target of the state to be achieved once the problem has been addressed
  • to analyze the data to understand the Rood Cause(s) of the problem using simple analysis tools such as “Five Why’s”, Cause and Effect Diagrams, etc.
  • to develop and test countermeasures to address the root cause, ensuring that all options are considered
  • to develop an Implementation Plan for the countermeasures
  • to develop a Follow-up plan to monitor and measure the effectiveness of the countermeasures, make adjustments and standardized once the goals and targets have been achieved and maintained

Throughout the training, participants will learn to document each step in the process clearly and succinctly.

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Innovation Webinar

December 8, 2020

12:00 p.m. – 1:00 p.m. – Cost: Complementary
Virtual Delivery – Zoom link will be provided after registration

Innovation has been talked about a lot for the last several years – and many people and many businesses have stepped up their game. With the goal being innovation as an embedded core competency – we will discuss both process and culture. First let’s evaluate your innovation processes or system – are they robust enough and deployed well enough to achieve the growth potential of your business? We’ll discuss some tips and ideas, as well as, how to evaluate your success. Secondly, we will examine innovative thinking and activities within an organization and how to ensure innovation is an established, measured aptitude that has become a hallmark of your culture.

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Value Stream Mapping

December 9, 2020

8:30 a.m. – 4:30 p.m. – Cost *$395
Virtual Delivery – Zoom link will be provided after registration

Strengthen your business with an operations strategy that embraces lean principles. Every business needs an operating strategy to support its business plan, yet many manufacturers don’t have one. To develop an operating strategy, it helps to view all your products from a system perspective. This is best accomplished using a tool called Value Stream Mapping.

With Value Stream Mapping you can easily illustrate the movement of all information and materials used in your process. It helps identify waste throughout the entire system and develop an improved strategy to meet the needs of customers.

This workshop teaches participants to use the Value Stream Mapping tool and see the value in their organization, identify waste and put in place a plan to minimize or eliminate it. This training session based on the book ‘Learning to See’ and developed by the Lean Enterprise Institute, walks participants through the Value Stream Mapping tool and the application of Lean Principles using a simple case study.

Participants will:

  • Create a Current State Map using standard icons
  • Learn about the eight wastes and some key Lean tools
  • Create a Future State Map using standard icons
  • Create an implementation plan to achieve the Future State
  • Who Should Attend: Plant Managers, Manufacturing Managers and Supervisors, Production Control, Logistics, Quality and Maintenance personnel who have an on-going responsibility for manufacturing performance and improvements.

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    Cybersecurity Webinar

    December 17, 2020

    1:00 a.m. – 2:00 p.m. – Cost: Complementary
    Virtual Delivery – Zoom link will be provided after registration

    Cybersecurity, we see and hear that phrase everywhere, but what does it really mean for your organization? What should good Cybersecurity look like? What do all of those terms “NIST SP 900-171”, “DFARS”, and “CMMC” mean for your business?

    Join the Delaware MEP on Wednesday, December 17, 2020 at 1:00 p.m. to better understand what Cybersecurity means to your organization and what your customers are expecting from you.

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    Managing Virtual Teams

    December 18, 2020

    12:30 p.m. – 4:30 p.m. – Cost *$195
    Virtual Delivery – Zoom link will be provided after registration

    Technology is changing our world and how we get work done. A company’s employees are no longer in the same building, town or even country, yet they still need to work, function and collaborate as a team. Like any conventional team, a virtual team consists of a group of people who interact to complete interdependent tasks and work towards a common goal. Join us for an interactive half day training on how to effectively manage virtual teams.

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    Principles of Lean Manufacturing


    8:30 a.m. – 4:30 p.m. – Cost *$395
    Virtual Delivery – Zoom link will be provided after registration

    This one-day workshop introduces participants to a systematic approach to eliminating waste. This workshop will help you assess the strengths and weaknesses of your enterprise and determine how to make it more streamlined. It will help to prepare and motivate participants to plan and implement initiatives that increase productivity and capacity in your operations.

    The interactive workshop demonstrates the value of understanding and applying the tools and techniques of lean manufacturing. Participants work as a team and are lead through a Lean transformation that is accomplished over 3 production rounds. The first round of the simulation represents a traditional manufacturing environment. Participants learn about the different Lean Tools and techniques and then systematically apply them to the production simulation. Performance is measured after each production round. By the final round of the simulation, participants have created a Lean Manufacturing facility that produces to the Takt time or customer demand and includes a Pull/Kanban system.

    Participants learn about the eight sources of waste. They will learn about and apply to the production simulation the key lean tools and techniques to eliminate waste such as: standardized work, 5S and visual controls, set-up reduction, batch size reduction, cellular design, point of use storage, quality at the source, pull systems, Total Productive Maintenance and Value Stream Mapping.

    Who should attend: Plant Managers, Manufacturing Managers and Supervisors, Production Control, Operators, Logistics, Quality and Continuous Improvement Champions.

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