5S Visual Workplace and Organization

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 8, 2019
November 13, 2019
December 10, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

5S methodology’s main focus is make waste visible and eliminate it. 5S, a system of visual cues that helps reduce waste and achieve more consistent operational results through maintaining an orderly workplace, has been widely used in all sorts of organizations, from manufacturing to health care and from military to financial institutions.

5S stands for Sort, Set in Order, Shine, Standardize, Sustain. In building the House of Lean, 5S is a foundational step which plays a major role in solidifying and stabilizing the foundation making possible the implementation of other lean techniques and tools: Standardized work cannot be achieved without good 5S, Just in Time becomes deficient if 5S is done poorly, the whole lean culture cannot be absorbed without the 5S mentality.

This workshop has been designed to introduce you to the 5S methodology and help you learn basic implementation steps including evaluation and audit.

After attending this workshop, you will:

  • Understand how the 5S system will help you correctly apply the lean techniques through making waste visible and supporting standardized work requirements
  • Learn the purpose behind each step and the criteria to evaluate how well each “S” has been implemented
  • Get a structured format to start using this technique right away in your organization in order to create a pathway for lean implementation
  • Be able to start the 5S practices and permeate that throughout the organization to make it part of your company culture

Who should attend: Managers, Shop Floor Personnel, Quality and Training Managers, Anyone with an interest in creating an organized, visual workplace

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Daily Lean

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 29, 2019
November 21, 2019
December 4, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Daily Lean is a look at behaviors and methods associated with sustaining and enabling the continuous improvement culture. After adopting lean tools, and completing successful, Kaizen and Kaikaku events, how do you avoid the pitfall of returning back to where you started?

Daily Lean will introduce key concepts to keeping the momentum and sustainability that many companies struggle to maintain. This seminar will not only look at the theory of sustainment but also review some practical hands on application and practical application tricks.

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ExporTech: Fast track to Developing Strategies for International Sales

3 Contact Days:
September 26, October 24 , and December 12, 2019

8:30 a.m. – 4:30 p.m. – Cost $3,000
Delaware Technical Community College (Stanton Campus) – Newark, DE

This 3 day program helps companies develop and execute their own international growth plan.  The program brings together executive leadership from six companies to work in a group project format.  It is not a seminar or class it is three 8 hour sessions plus coached time between sessions.  Some of the work is done in a group setting while other work is done one-on-one with an international growth coach.  Within three months, each company develops a vetted, actionable export growth plan, and gains access to a wide range of expert resources that help overcome barriers to export sales and manufacturing growth.

Program Overview:
Developed as a pilot by the Maryland District export Council, Baltimore U.S. Export Assistance Center, and the Manufacturing Extension Partnership, ExporTech is now deployed nationally as a collaboration between MEP, U.S. Export Assistance Centers, and other partners.  Customized to the specific learning needs of participants, each workshop is limited to six participating companies to provide sufficient time and attention to each company’s specific challenges.  The companies meet for three one-day sessions over a three-month period, and, in between sessions, participants work on developing their export plans.

   The program’s small workshop size and customized format focuses on merging strategy with results.  Throughout the program, local experts knowledgeable in all aspects of exporting are brought in to provide information and guidance and enable companies to accelerate their growth plan and speed to market.  The program’s customized agenda and small group discussion format ensure that companies walk away with information and guidance that specifically applies to their business.  In the final work session, a panel of experienced international businesspeople reviews and provides feedback on each participating company’s export growth plan. 

   The strategic perspective used throughout the course helps companies reduce risk and increase their likelihood of success in navigating international markets. 

Companies must commit to both the homework in between sessions and follow-up work afterwards to get the most out of the program.  They also must have the resources to take action based on their plan.  

Who Should attend:  1) new-to-export companies who have international sales potential and are ready to make the commitment required to succeed internationally, and 2) companies that already have engaged in some exporting, but have approached it reactively.  In addition companies with a strong product that offers a clear competitive advantage and has international market potential will likely benefit the most from an exporting program.

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ISO 9001:2015 Quality Standard Overview

September 19, 2019

8:30 a.m. – 4:30 p.m. – Cost $395
Delaware Technical Community College (Stanton Campus) – Newark, DE

This class is a prerequisite for Internal Auditor Training

This class will provide the attendees with a detailed overview of the ISO 9001:2015 standard. The ISO 9001 standard will be reviewed in depth, requirement by requirement so attendees fully understand what their organization must do to comply with ISO 9001. The class is workshop based, with hands on application learning so individuals can leave with a customized list of priorities. Whether they work at a company already ISO 9001 certified or their business is just getting started, this class will make them conversant in quality management systems and ISO 9001.

Emphasis will be placed on risk-based thinking, plan-do-check-act methodology, planning and other continuous improvement themes from ISO 9001. Documentation and procedure requirements will be discussed, as will timelines for registration.

Who should attend:  Quality and Operations professionals and planned Internal Auditors should attend. Any supervisors and managers with little to no ISO 9001 knowledge should attend.

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Conducting Internal Audits for ISO 9001:2015

This workshop is available on multiple dates:
October 3, 2019
October 4, 2019

8:30 a.m. – 4:30 p.m. – Cost $790
Delaware Technical Community College (Stanton Campus) – Newark, DE

This class is for those planning to be internal auditors for their organization or planning to conduct audits of external organizations, such as suppliers. This includes techniques and traits to be used by successful internal auditors to complete the required internal audits within a company. The four phases of an internal audit will be reviewed and discussed, with workshop and case study practice sessions. Participants will leave ready to conduct audits. Participants may submit copies of their first audit for review to receive a certificate of competency from the DEMEP.

The course begins with a brief review of ISO 9001:2015 requirements and concepts, with an eye to becoming an auditor. Emphasis will be placed on successful internal audits, including looking for conformance and building an improvement culture in the organization.

Who should attend: QA professionals and Internal Auditors are especially encouraged to attend this class.

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Principles of Lean Manufacturing

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
September 30, 2019
October 16, 2019
December 6, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

This one-day workshop introduces participants to a systematic approach to eliminating waste. This workshop will help you assess the strengths and weaknesses of your enterprise and determine how to make it more streamlined. It will help to prepare and motivate participants to plan and implement initiatives that increase productivity and capacity in your operations.

The interactive workshop demonstrates the value of understanding and applying the tools and techniques of lean manufacturing. Participants work as a team and are lead through a Lean transformation that is accomplished over 3 production rounds. The first round of the simulation represents a traditional manufacturing environment. Participants learn about the different Lean Tools and techniques and then systematically apply them to the production simulation. Performance is measured after each production round. By the final round of the simulation, participants have created a Lean Manufacturing facility that produces to the Takt time or customer demand and includes a Pull/Kanban system.

Participants learn about the eight sources of waste. They will learn about and apply to the production simulation the key lean tools and techniques to eliminate waste such as: standardized work, 5S and visual controls, set-up reduction, batch size reduction, cellular design, point of use storage, quality at the source, pull systems, Total Productive Maintenance and Value Stream Mapping.

Who should attend: Plant Managers, Manufacturing Managers and Supervisors, Production Control, Operators, Logistics, Quality and Continuous Improvement Champions.

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Problem Solving

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 25, 2019
November 15, 2019
December 5, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

In order to address problems, companies need to develop a sound methodology to solve problems by getting to the Root Cause and developing countermeasures that address the root cause. The DEMEP recommends root cause analysis/problem solving. This methodology based on the “Plan, Do, Check, Adjust” improvement cycle. It is widely used throughout Toyota and other World Class Organizations to develop learning across the organization, effectively solve problems at all levels of the organization, and present the information clearly and concisely.

In this training participants will learn

  • to develop and present the background of the problem and the business case
  • to Collect and Present relevant “current state data” and information to clearly state the problem using graphical and other visual techniques, (histograms, pareto diagrams, pie charts, process and value stream maps, …..)(“A problem well stated is a problem half solved.”)
  • to develop a goal or target of the state to be achieved once the problem has been addressed,
  • to analyze the data to understand the Root Cause(s) of the problem using simple analysis tools such as “Five Why’s”, Cause and Effect Diagrams, etc
  • to develop and test countermeasures to address the root cause, ensuring that all options are considered
  • to develop an Implementation Plan for the countermeasures
  • to develop a Follow-up plan to monitor and measure the effectiveness of the countermeasures, make adjustments and standardize once the goals and targets have been achieved and maintained.

Throughout the training, participants will learn to document each step in the process clearly and succinctly.

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Setup Reduction / Quick Changeover

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 11, 2019
November 12, 2019
December 11, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

An incredible amount of revenue is lost every day in Companies around the world, due to process change-over time. Increase flexibility by reducing setup times and improving production flow.  Customer demands for unique products require additional changeovers on the shop floor.  These added changeovers rob manufacturers of valuable capacity and market flexibility.  Effective setup reduction programs can help increase flexibility while decreasing inventory and production costs.  Companies, who partake in Set-Up Reduction, benefit in obtaining free revenue from their new processes that produce more products, with less Overhead.  It is very common to reduce a process Change-Over time by 50% or more!

To help plan and implement a Setup Reduction program in your facility, this workshop will walk participants through the six-step setup reduction process pioneered by Dr. Shingeo Shingo in the Japanese automobile industry. 

DEMEP’s Setup Reduction workshop can provide the tools needed to improve flexibility and meet market demands without investing in new equipment. 

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Lean Six Sigma Green Belt Training

7 Contact Days:
September 5, 6, & 20, October 17 & 18, and November 7 & 8, 2019

8:30 a.m. – 4:30 p.m. – Cost $2,250
Delaware Technical Community College (Stanton Campus) – Newark, DE

This seven day workshop prepares Green Belts to guide a team through the process of identifying and solving a problem as well as implementing and sustaining the solution. The project strategy is built around the five phases of DMAIC (Define, Measure, Analyze, Improve, and Control) and introduces key lean six sigma tools as the project unfolds. This is a team-based approach designed to ensure that problems are clearly defined, root causes are identified and solutions are permanently installed.

Course Deliverables:

  • Understand the fundamentals of Lean Six Sigma process improvement
  • Apply the basic D – M – A – I – C improvement methodology
  • Learn to identify and reduce waste and defects in daily work
  • Recognize how to choose and apply the most frequently used tools
  • Develop and progress a personal improvement project during the course
  • Acquire project leadership and change management skills for improved team and stakeholder management

At the end of the training, each trainee or team of trainees will present the progress they have made on their project and review plans to complete the remaining steps. The trainees and instructors will discuss each project to broaden the experience of the class and strengthen the probability of the project’s success.

Who should attend?

  • Those interested in learning a pragmatic approach to improving work processes and outcomes
  • Individuals or teams that are involved in making improvements as part of their daily work
  • Individuals who would like to improve their knowledge and understanding of basic improvement tools
  • No statistical knowledge is required prior to attending the course

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Standard Work

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 23, 2019
November 19, 2019
December 13, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Standardized work is operations carried out with all tasks organized in the best known sequence and using the most effective combination of people, materials, methods, and machines. With standardized work, all work is highly specified as to content, sequence, timing and outcome. Standardized work is one of the most powerful but least used tools. It is the baseline for kaizen or continuous improvement. 

Standardized work consists of three basic elements:

  • Takt time or the rate at which products or services must be made or delivered in a process to meet customer demand
  • The precise work sequence to be performed within the takt time or rate of demand
  • The standard inventory required to keep the process operating smoothly

Standardized work also consists of HOW to do the work or the Job Instruction. Based on the Training within Industry or TWI program developed by the US in the 1940’s to address the labor shortage when all the workforce went to war, this aspect of standard work teaches a learner how to do a job safely, correctly and conscientiously. 

The benefits of standardized work includes detailed documentation of the work to be performed, reductions on variability, easier training of new operators, improved quality, improved problem solving, and reductions in injuries.

The training will include:

  • The basic concept of standardized work
  • A hands-on simulation to demonstrate standardized work and its benefits
  • How to collect data and establish standardized work
  • How to use standard forms for developing standardized work
  • How to choose standardization techniques suitable for the working environment to ensure a consistent process with predictable results

Who Should Attend:  Anyone who wants to develop an understanding of Engineered Standards and their role in enhancing productivity. This course is especially recommended to those who will participate on a standards development or implementation team.

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Value Stream Mapping

Small Enterprise Eligible Workshop

This workshop is available on multiple dates:
October 3, 2019
November 5, 2019
December 3, 2019

8:30 a.m. – 4:30 p.m. – Cost *$395
Delaware Technical Community College (Stanton Campus) – Newark, DE

Strengthen your business with an operations strategy that embraces lean principles.  Every business needs an operating strategy to support its business plan, yet many manufacturers don’t have one.  To develop an operating strategy, it helps to view all your products from a system perspective.  This is best accomplished using a tool called Value Stream Mapping. 

With Value Stream Mapping you can easily illustrate the movement of all information and materials used in your process.  It helps identify waste throughout the entire system.  It challenges and provides guidance to develop an improved strategy to meet the needs of customers. 

This workshop teaches participants to use the Value Stream Mapping tool and see the value in their organization, identify waste and put in place a plan to minimize or eliminate it. This training session based on the book ‘Learning to See’ and developed by the Lean Enterprise Institute, walks participants through the Value Stream Mapping tool and the application of Lean Principles using a simple case study.

Participants will:
•   Create a Current State Map using standard icons
•   Learn about the eight wastes and some key Lean tools
•   Create a Future State Map using standard icons
•   Create an implementation plan to achieve the Future State

Who Should Attend:  Plant Managers, Manufacturing Managers and Supervisors, Production Control, Logistics, Quality and Maintenance personnel who have an on-going responsibility for manufacturing performance and improvements.

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