Excellence in Leadership Series

Please visit our website to Reserve Your Seat TODAY. – Cost
All classes will be held via Zoom Virtual Training – Zoom link will be provided after registration

The Delaware MEP has a core group of highly interactive workshops focused on helping your organizations current and future leadership succeed in today’s highly competitive market place. Based on needs identified by manufacturing clients over time, we have combined some of our proven training content delivered by top instructors to give your organization their best chance for success. This series is specifically tailored towards core leadership skillsets both at an interpersonal and team-based level.

2020 Training Seminars

1 Problem Solving
8:30 a.m. – 4:00 p.m.
July 9
2 Project Execution
8:30 a.m. – 12:00 p.m.
July 14
3 Change Management
12:30 p.m. – 4:00 p.m.
July 14
4 Team Building for Performance
8:30 a.m. – 4:00 p.m.
July 16
5 Managing Virtual Teams
8:30 a.m. – 12:00 p.m.
July 21
6 Innovation!
12:30 p.m. – 4:00 p.m.
July 21
7 Communication
8:30 a.m. – 12:00 p.m.
July 30
8 Conflict Resolution
12:30 p.m. – 4:00 p.m.
July 30

Course Descriptions

Team Building for Performance (Full Day) – Unleash the power of your teams. Understand how to build a productive team, what makes teamwork productive, how to appreciate your team and understand the requirements for success.

Communication (Half Day) – Understand the difference between good and bad communication skills. Learn how to recognize both types in yourself and others. Practice using good skills in both written and verbal communication.

Conflict Resolution (Half Day) – Learn how to identify when a conflict exists. Recognize the types of conflict and understand your own conflict resolution strategy and how to improve it. Learn how to manage conflict development.

Problem Solving (Full Day) – Root Cause Determination – Problem Solving at the fundamental level. This training will focus on the Plan-Do-Check-Act Deming Wheel for improvement following a 7-step process to determine root causes. Along with the methodology, tools will be introduced and practiced as teams, including new brainstorming techniques, 5 Whys, fishbone diagrams, and prioritization models. Both experienced participants and new to PDCA participants will learn fresh skills and a common language for root cause analysis, determination and problem solving.

Project Execution (Half Day) – Learn techniques for project management. During this seminar you will learn to define your work, build a plan, control execution and evaluate the performance. Discover the skills and resources necessary to effectively execute a project.

Change Management (Half Day) – How do you respond to change? Understand the change process and dynamics and how to improve your change performance.

Innovation! (Half Day) – If you’re not Innovating, your competition is and that could leave you in the dust. Learn what Innovation means to you and your company and how to go about Innovating your business approach AND your product line. Hear from a certified Innovation Engineering Black Belt how you can outperform and outpace the competition.

Managing Remote Teams (Half Day) – Technology is changing our world and how we get work done. A company’s employees are no longer in the same building, town or even country, yet they still need to work, function and collaborate as a team. Learn techniques to manage your remote teams.

Pricing (Seminar Rates)

1 Managing Virtual Teams / Innovation! $190/$190
2 Communication/Conflict Resolution $190/$190
3 Problem Solving $345
4 Project Execution/Change Management $190/$190
5 Team Building for Performance $345
  Total $1830
  Complete Series (1/3% Off) $1220


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ISO 9001:2015 Quality Standard Overview

July 23, 2020

8:30 a.m. – 4:00 p.m. – Cost: $395*
Zoom Virtual Training – Zoom link will be provided after registration

This class is a prerequisite for Internal Auditor Training

This class will provide the attendees with a detailed overview of the ISO 9001:2015 standard. The ISO 9001 standard will be reviewed in depth, requirement by requirement so attendees fully understand what their organization must do to comply with ISO 9001. The class is workshop based, with hands on application learning so individuals can leave with a customized list of priorities. Whether they work at a company already ISO 9001 certified or their business is just getting started, this class will make them conversant in quality management systems and ISO 9001.

Emphasis will be placed on risk-based thinking, plan-do-check-act methodology, planning and other continuous improvement themes from ISO 9001. Documentation and procedure requirements will be discussed, as will timelines for registration.

Who should attend: Quality and Operations professionals and planned Internal Auditors should attend. Any supervisors and managers with little to no ISO 9001 knowledge should attend.

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Conducting Internal Audits for ISO 9001:2015

August 5 & 6, 2020

8:30 a.m. – 4:00 p.m. – Cost: $790*
Zoom Virtual Training – Zoom link will be provided after registration

This class is for those planning to be internal auditors for their organization or planning to conduct audits of external organizations, such as suppliers. This includes techniques and traits to be used by successful internal auditors to complete the required internal audits within a company. The four phases of an internal audit will be reviewed and discussed, with workshop and case study practice sessions. Participants will leave ready to conduct audits. Participants may submit copies of their first audit for review to receive a certificate of competency from the DEMEP.

The course begins with a brief review of ISO 9001:2015 requirements and concepts, with an eye to becoming an auditor. Emphasis will be placed on successful internal audits, including looking for conformance and building an improvement culture in the organization.

Who should attend: QA professionals and Internal Auditors are especially encouraged to attend this class.

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