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Continuously improve quality and reduce waste with an effective Quality Management system.

Contemporary quality management approaches stress continual improvement. Total Quality Management (TQM), the new ISO 9001:2000 Standard, the Delaware Quality Award and the Malcolm Baldrige Award all require that manufacturers continuously apply a set of proven tools and techniques in a systematic manner.

These tools and techniques help manufacturers to:

  • define what needs to be improved at key steps in your processes,

  • measure what you are currently doing,

  • analyze the data and develop a plan for improvement,

  • improve the current process and measure your success, and

  • control the gains.

The DEMEP Quality Management Program provides the philosophy, theory and methods manufacturers need to apply quality management principles in your organization.

Continually employing the principles of Quality Management helps strengthen your business by applying qualitative and quantitative analysis, project management, group dynamics, team building, and change management skills. These skills can result in breakthrough financial achievements and substantial productivity gains.

  • Improve financial performance.

  • Improve productivity.

  • Deliver a high return on time and money invested.

Follow the DEMEP Quality Management "Pathways to Success"

The DEMEP helps manufacturers achieve their quality management objectives:
  • Quality Management System - All companies benefit from instituting a Quality Management program
     
  • ISO 9001 Certification - This program is essential for companies operating in market where conditions require ISO registration.
     
  • 9K2K Conversion - ISO registered companies may need to convert existing Quality Management Systems to 9K2K format.

Workshops - Conducted in public forum or on-site, an assortment of DEMEP workshops provide an introduction to Quality Management principles as well as application-specific training to help your company improve quality and reduce waste.

To help your company achieve their Quality Management objectives, the DEMEP conducts the following seminars and workshops:

  • ISO Overview - for upper and middle managers
  • Executive Overview - for business owners and chief executive officers
  • Getting Started - for upper and middle managers
  • Procedure Writing - for anyone involved in writing procedures
  • Internal Auditing - for department heads and first line representatives
  • Problem Solving - for systems managers of Quality certified companies

Custom Consulting Services - Based on the unique needs of your company, the DEMEP can tailor its consulting services to facilitate or otherwise assist your efforts to develop and implement a Quality Management System.

DEMEP consultants are available to address the following areas of need.

  • Six Sigma
  • ISO Registration
  • Internal Auditing
  • Problem Solving
  • Statistical Analysis
  • Team Building
  • Personal Quality Certification

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