The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
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Training: A Lean Enterprise relentlessly drives “Non-Value-Added” waste by improving the flow of materials and information.  It is imperative that companies apply lean thinking to all processes – administration as well as operations.  By redesigning key business processes, tremendous benefits to the organization can be realized.
This eight hour workshop is based on the Shingo Prize winning book of the same title.  It reviews the eight basic wastes in the context of administrative or service processes.  The manner by which Lean Thinking is applied to information intensive e processes is then explored by making use of Value Stream Mapping – the assessment and planning tool of lean practitioners.  Participants will learn to use this tool to:  define the current state of an existing business process: re-designing the process based on the lean concepts; develop an Implementation Pan for the future state model.  A case study is provided to enhance the learning process.

Who Should attend:  Anyone from a manufacturing or service organization who is involved in administrative or information intensive processes, including managers.

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