Healthcare providers often struggle to keep up with demand and increase productivity and capacity. They must continually enhance their work processes to support growth.

The DEMEP Lean Healthcare Program helps providers apply Lean principles, tools and techniques by using a systematic approach to identifying and eliminating waste in their work processes, and by instituting a philosophy of continuous improvement. Because lean enterprises rely on a people-oriented approach, they empower teams to take actions that provide improvements.

Employing the principles of Lean Healthcare helps you improve quality, efficient delivery and patient satisfaction by eliminating waste in all your work processes. In turn, this helps drive down operating costs.

Improve Quality - Quickly identifying potential problems and addressing them early in the process minimizes errors and improves the overall quality of your services. Healthcare providers can typically reduce errors by at least 20% per year and improve quality by up to 85%.

Increase Productivity - Lean techniques allow you to produce more with existing resources by eliminating non-value-adding activities. Providers can increase productivity by up to 35% per year.

Enhance Customer Satisfaction - Lean enterprises deliver the quality service your patients demand. Healthcare providers can typically enhance patient satisfaction by reducing lead times by more than 70% and increasing "on time delivery" of services to almost 100%.

Reduce Operating Costs - By improving quality, productivity and patient satisfaction, healthcare providers can substantially reduce operating costs. For example, by eliminating or streamlining work processes, providers can typically reduce inventory more than 75%.